The controversy dragged up about Netflix only giving customers ‘half of the picture’, is all just a quality control cock-up and not an cropping epidemic claim the streaming company.
The company stand accused of using a practice known as ‘pan & scan’ that was used in the old days to transfer widescreen CinemaScope movies to the square TV sets of the day.
The practice was exposed by a website that showed all the Netflix movies that have been cropped. But in a statement made to The Huffington Post, Netflix explained they never intentionally crop portions of the picture for streaming movies and say it’s all just a big mistake.
The email from Netflix explains, “We want to offer the best picture and provide the original aspect ratio of any title on Netflix. However, unfortunately our quality controls sometimes fail and we end up offering the wrong version of a title. When we discover this error, we replace that title as soon as possible.”
The cropping only appears to happen with certain movies, and it took a website springing up before most people noticed, but it’s good to know that ‘cropgate’ has now been put to bed.